Selling electronic gadgets can be a tricky business, because the products tend to be both physically fragile and can be prone to malfunction. One way to protect yourself is by using disclaimers.
Article Ref: S01GDR
Customers could begin returning defective gadgets in large numbers – disclaimers can protect you from being liable for a replacement or refund.
You must also look at packaging and your transit company’s shipping warranties, as deficient products and services in this regard can lead to damaged goods reaching the customer.
Some issues that may require disclaimers include:
* Laws in different countries
* Electronic standards used in different countries,
* Different operational methods
* The difficulty of installation
* Potential health hazards
A Typical Disclaimer
Usually labelled as Terms & Conditions, Important Terms, Disclaimers, Warranty and Exchange Information, or something similar. It’s usual to use several disclaimers to cover as many of your requirements as possible:
* Condition of the item being sold. Condition of the packaging.
* Shipment restrictions – which countries will you ship to? Is there a shipping warranty?
* Recommendations for restrictions on the products use – not to be used around pets or by small children, for example.
* Accepted payment methods.
* Availability of refunds, exchanges and warranties.
* Legal restrictions on the products use.